Shipping 

Thank you for shopping EIGHT2EIGHT ! All orders are processed and shipped within 2 - 3 business days of purchase. Once shipped, a tracking number will be issued via email (be sure to check your spam or junk mail if you do not receive the confirmation email to your inbox). Please allow between 2 - 3 business days for your tracking information to update after you receive your shipping confirmation. 

When placing your order, be sure to enter the full correct address, including apartment, suite, and unit numbers. If you need to update your shipping address, email info@eight2eightinc.co immediately.

Please be advised, if we are unable to validate your shipping address, your order may be canceled and refunded to you. If your package is returned to the sender (us) for any reason, you will be issued a refund minus shipping costs. 

We are not responsible for any customs fees, duties, and or taxes. Our shipping fee will be clearly articulated to you alongside the service and estimated transit time during checkout for your order. 

If your order was shipped and is showing abnormal tracking updates (i.e. only the label was created), email us at info@eight2eightinc.co with your order number so that we can assist with re-processing your shipment.

Missing, Wrong, Damaged Products 

If you receive an incomplete or wrong order , please contact us immediately at info@eight2eightinc.co. Be sure to include your order number and a picture of everything you received inside your order package including the packing slip. 

Delivery Issues (Lost or Stolen Packages) 

If you receive notification that your order was delivered, however, you did not receive it, contact Customer Support at info@eight2eightinc.co so that we can assist further with a claim and reorder.